How do you get the best from your team, every time? How do you build a strong working relationship that will ensure top results and high performance levels across your public sector organisation?

It's a question that all managers must ask themselves from time to time; the answer, according to the Learning Centre, is that you work from a foundation of trust. From their article on how to build trust:

"Trust as a foundation for high performance means just that: trust comes first. When we try to make the plan before the trust issues are resolved, we deal with symptoms rather than causes and repeating problems just change names."

It's a great article, and covers issues like how to deal with the shadow of past bosses, and the best ways to communicate with your employees. The full article is available on their website.